Audit-ready service assurance for every stakeholder
ServiceProof turns monitoring into incident evidence, SLA clarity, and NIS2-ready reporting you can share across internal teams, customers, and suppliers.
Monitor internal services with private agents, validate external suppliers from independent vantage points, and keep everyone aligned on the same evidence.
Live status overview
Give stakeholders a consistent view of uptime, degradation, and recovery—without relying on screenshots.
What you get
Explore featuresEvidence trails
A traceable timeline of checks, incidents, and recoveries—ready for audits and post-incident reviews.
Multi-stakeholder visibility
Keep suppliers, customers, and internal teams aligned on the same evidence, with role-aware views.
Quorum-aware checks
Confirm downtime across multiple measurement points to reduce noise on shared services.
SLA automation
Measure availability, latency, and errors in consistent windows—so supplier conversations stay factual.
Incident workflow
From detection to monitoring and closure—capture status changes with timestamps and context.
Exportable reporting
Create stakeholder-ready summaries and exports for governance, follow-ups, and vendor review.
Monitor what you deliver. Verify what you depend on.
ServiceProof supports both internal services where your organization is the supplier, and external suppliers you depend on, using the same SLA and incident evidence model.
Internal services (you are the supplier)
Prove uptime and recovery for internal platforms and business-critical systems using private agents and tenant-scoped evidence.
External suppliers (your dependencies)
Track third-party reliability with independent measurements, incidents, and SLA evidence designed for vendor follow-ups.
Security & compliance ready
Built to support ISO 27001 controls and NIS2 reporting workflows without over-promising or hiding gaps.
- Evidence timelines per incident and SLA breach
- Role-based visibility for suppliers and customers
- Export-ready activity and recovery logs
- NIS2 workflows: Articles 20, 21, 23 (including 24h/72h/30d reporting milestones)
- Supply chain context: Article 21(2)(d) supplier linkage and review cadence
- Threat intelligence enrichment (optional): MISP-backed signals linked to incidents
Compliance posture snapshot
Teams trust ServiceProof
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